Operations Manual - Jobs Description

Operations Manual 
Jobs Description

The key to our success lies in the right selection of the staff, based on a thorough and careful study of every single CV on our personnel database.

Weekly and monthly meetings, regular training courses, remunerative incentives and human experience incentives create a solid and balanced team.

Consulting Spa is also supported by a consultancy agency which deals with legal, tax and labor matters. www.martinezasociados.com

Personnel budget.

Contracts of employment and Personnel paperwork procedures.

Theoretical and practical training on each technique of the treatments offered in our menu, and our training team also performs a theoretical screening system to maximise the quality of the treatments.

All our therapists are fully qualified to ensure our clients’ safety and satisfaction.

Each member of the staff is given a brief and clear description of the post where all the obligations and responsibilities are stated depending on the corresponding department:

Manager

Operations Manager
Coordinator
Spa Attendant
Massage Therapist
Beautician
Chief Therapist
Receptionist
Chief Receptionist
Chief Cleaning Staff
Technical Service Staff

Regulatory Compliance for the Royal Decree 865/2003 related to the control and prevention of legionellosis.

Compliance with all procedures implemented by PREVIS (Prevention Society Previs Mutua Balear, SL), for the safety of all employees of the department.

Liability Insurance.

Fumigation procedure.

Spa Consulting ensures that the company that provides services meets all the requirements for extreme safety and essential for our customers.

Implementation of:

Questionnaires fortnightly customers.

Review questionnaire and study recommendations.

Visits (Client mysterious) monthly.

Database designed to ensure a special and careful service.

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We help you either to initiate and develop a new Spa project or to update an existing Spa and maximise its profitability

We help you to analyse your needs
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Consulting Spa takes charge of your Spa.

Fill in the form bellow and we will send you a proposal shortly.
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Telephone: (+34) 690 196 015
Fax: (+34) 928 142 500
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SPA IN COSMETICS are formulated with a high content of Aloe Vera, the natural Wonder of the Spain, and made in Gran Canaria, using Aloe Vera from Fuerteventura.